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In under 4 years, I went from being a home-based travel agent with zero clue how to make it work in the online world, to winning Mentor of the Year for Women In Travel helping our industry to build their digital influence.
Yes, I was among the 650 travel agents who attended the largest cruise conference in the southern hemisphere, only to realise that no-one… and I mean NO-ONE on that stage, for the entire 9 sessions mentioned anything about the importance and significance of having an online presence in the digital landscape to build, grow and refine your travel business.
Not one person.
Instead, providing *great* service, client lunches, tapping into local community groups, mail box drops and only posting client photos to their business social accounts due to lack of understanding and knowledge on how social media acts as a vital tool in business, were among the superior strategies shared on stage.
Talk about keeping us in the stone age!
Whilst the panel discussions continued, I closed my eyes and put myself in ‘listen only mode’.
Listening closely, without seeing ‘who’ was behind the mic, it became incredibly clear that we have been stuck on the repetitive loop for 30+ years. Stuck on the same boring strategies, same mundane concepts for growth and an evident fear of sharing their individual ‘fails’ & ‘success’ for how to stand out and be recognised for our individual expertise.
We are in the biggest silent crisis the travel industry as ever seen AND we need to get real if we want to get known.
So, if you want to chime in, tune in to the episode and drop me a DM on Insta, I’d love to know your thoughts.
Hear me on my soap-box by subscribing to the podcast & listening to Episode #66 The Critical Element to Online Success That No One In The Travel Industry Is Talking About
It is up to us to make the change, how will you create impact and turn the tide for your business?
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Your travel industry hype girl - cheering you on from the sidelines when no one else will, sharing my journey as a travel business owner and mentoring my industry pals along the way. Together, let's bust down the door and start doing travel in a fun new way.